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Event Details

    Chapter Event: Same, Same, but Different: How to Spot and Address Conflict on Virtual and Remote Teams

    Date: February 18, 2021, 8:00am – 9:30am
    South Puget Sound SHRM
    Online: You will receive a link to the event in your confirmation email upon registration.
    Event Type:
    2021 Chapter Meetings
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    Please welcome

    Carol Bowser


    Conflict Management Strategies, Inc.


    Same, Same, but Different:

    How to Spot and Address Conflict on Virtual and Remote Teams 


    2020 has been quite a year. Many workplaces have pivoted to teams working from home or redesigning how work is done. It can all feel new and overwhelming. The good news is there are elements that remain the same whether teams are co-located, virtual, or a combination of both. There are also differences that those who lead teams should be aware of and address. 

      Learning Objectives:

      Participants will be able to:

      • The elements that stay the same regardless of working environment

      • The characteristics that differentiate a remote or virtual workforce from the traditional office based workforce 

      • How to recognize and respond to tension and conflict in a virtual environment

      1.0 Credit approved through SHRM

      1.0 General Credit approved through HRCI


      About the Speaker:

      Carol Bowser

      President of Conflict Management Strategies, Inc. is an expert in workplace conflict – what creates it and how to resolve it. While she HATES arguments, she loves maintaining sanity and increasing production by jumping into conflict to fully resolve it.  She received her law degree from Seattle University School of Law and her Mediation Training through Pierce County Center for Dispute Resolution.  She is a speaker, trainer, and consultant for employers on how to avoid workplace conflict.

      **There is limited seating; Late Registrations/Walk-ins may be limited based on number of preregistered.