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Event Details

    Employees Bolt When Supervisors Make these Five Mistakes

    Date: November 17, 2022, 8:00am – 9:30am
    South Puget Sound SHRM
    Online: You will receive a link to the event in your confirmation email upon registration.
    $10 for Students; $20 for Members; $40 for Non-Members
    Event Type:
    2022 Chapter Meetings
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    Employees Bolt When Supervisors Make These Five Mistakes


    Nancy Maki


    Open Gate Consulting


    Research consistently demonstrates that frontline leaders are significant in the success of a work team. The supervisor’s approach to leading does make a difference to people. All workers have basic needs. They may thrive or whither depending on whether those meets are met in the workplace. If those meets are not met, employees are a flight risk. The key to solving this puzzle is the supervisor.

    The supervisor who understands, and can meet, an employee’s essential needs has a strong foundation. The supervisor who can demonstrate empathy builds on that strength. The supervisor who communicates with clarity, consistency, and respect has the goods to create a lasting team.

      Learning Objectives

      Participants will be able to:

      • Grasp the deeply powerful, and often untapped, influence in frontline leaders
      • Understand five key action steps that supervisors can take to build loyalty, trust, and longevity
      • Take away practical tools to grow competence and confidence in key leader competencies

      We will start promptly at 8:00 am.

      This program is pending for 1.0 PDCs toward SHRM-CP® or SHRM-SCP® recertification.

      1.0 Credit pending through HRCI.


      About the Speaker:

      Nancy Maki, LMHC, SPHR, has a long history in leadership, management, and performance development. In her early career, Nancy honed her leadership skills as an Army officer, often in harsh, demanding environments. She developed skills in legal analysis, negotiation, and risk management while as a claim superintendent in the insurance industry. Transitioning to the entrepreneurial side of the insurance industry, Nancy earned the opportunity to open her own agency.

      She later earned the credential Licensed Mental Health Counselor. As an employee assistance professional, she drew on her mental health and human resources experience to guide managers through their challenges leading people. Nancy has helped leaders navigate issues as diverse as substance abuse, workplace violence, conflict, domestic violence, performance maangement, and mental health in the workplace. She's supported many of the largest employers in Western Washington including construction, manufacturing, government, tech, healthcare, and tribal organizations.